WHEEL TRUING (without wheel removal)
Visit our branch in Vancouver (1991 Main St, V5T3C1)
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Fast Turnaround Time |
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Experts Working On Your E-Bike |
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Impeccable Customer Service |
CLOUD eBikes is here for all the services your electric bike needs. We have in-house experts that will answer all your queries and perform necessary procedures to your e-bike.
Purchase your electric bike from a dealer that are authorized to service and repair them
ONE-STOP SHOP
View our technicians work real-time
STORE-VISIBLE WORKSHOP
Browse through our huge selection of Electric Bikes when you visit our store
AVAILABLE FOR TEST DRIVE
FAQ
Why is it important to have your electric bike repairs done professionally?
Repairs should be done by professionals that specializes on electric bikes to ensure that the procedures are carried out with care and precision. There are multiple parts that make up the complex system of an electric bike, so their knowledge and expertise can guarantee your bike's safety, quality, and longevity.
Why is it important to have your bike checked regularly?
Having your bike checked regularly is one way to take care of your bike because this practice extends the bike's life, increases its efficiency, and cuts costs of future repairs.
How long would the repair take?
CLOUD eBikes takes pride in fast turnaround with the services we offer. However, there are factors affecting the speed of service such as complexity of work needed, supplies, and availability in schedule. To book a service and get a quote, send us a message now!
Tel: +1(604) 728-8347
E-Mail: sales@cloudebikes.ca
Any question?
You can contact us here:
Tel: +1(604) 728-8347
E-Mail: sales@cloudebikes.ca
Or drop by our Vancouver Store:
1991 Main St Vancouver BC
We will be happy to assist you.
QUICK TIP : Go over this checklist to initially assess the condition of your bike
"ABC QUICK CHECK"
A
Air: Tire pressure & condition
B
Brakes: Brake inspection, replacement, and adjustment
C
Cranks & Chains: Tighten the bolt of the loose crank. Ensure the chain is free of rust and gunk
QUICK
Quick: Ensure that there are no quick releases open and nothing is pointing outwards
CHECK
Check: Ride the bike to see if it is working properly
Air: Tire pressure & condition
Brakes: Brake inspection, replacement, and adjustment
Cranks & Chains: Tighten the bolt of the loose crank. Ensure the chain is free of rust and gunk
Quick: Ensure that there are no quick releases open and nothing is pointing outwards
Check: Ride the bike to see if it is working properly
Hear it straight from them!
Testimonials
Sandy
I like that when you walk in to the store on Main St you can look down into "the pit" and see people repairing and assembling bikes and not in some back room. When I bought my first ebike in 2016, very few shops would repair/service ebikes especially if not their brand. My old ebike company is now out of business now. I feel very supported by Cloud going forward and thank them for making this purchase enjoyable and exciting rather than a chore I thought it was going to be.
Desa P.
These guys are awesome! Super knowledgeable about all the e-bike brands they carry and genuinely passionate about helping you find the right fit. We had such a great experience—friendly, honest, and no pressure. They took the time to answer all our questions and made us feel cared for. We highly recommend them and will absolutely be back in the future!
Leon K.
Friendly staff and technically competent specialists know their job well and always provide the right help👍 Prices are reasonable, repairs are done quickly and efficiently, and they always suggest the best options. A great place to buy and service bicycles I highly recommend it 👌
Richy G.
They offer service as well so I'll have a place to come to everytime for repairs and service. Cloud eBikes is the number one in my opinion. I wouldn't go anywhere else.
Mustafa
They successfully solved the battery problem of my f1000 bike. Thank you Jane and her team. Trust is an important issue.
Toby S.
I highly recommend this establishment if you are in the market for a new bike. With courteous, polite and helpful service, CLOUD Ebikes have themselves another happy customer. They also offer repairs and service to keep you on your bike riding journey safe and secure.
David V.
Their customer service is second to none. New up and coming bike shop with good selection of ebikes and fair prices. Very knowledgeable and helpful, the owners unequivocally want to ensure a great buying experience. They offer great follow up service and want the best for you and your bike. Top shelf, 5 out of 5.
Moe A.
The service was awesome. They were able to answer all my questions and I was able to take one of the bikes on a test ride. When I bought the bike they offered me a good quality lock for free. It’s one of those stores that deserve a 6 out of 5 star rating.