Services Offered

CLOUD eBikes brings you the electric bikes from the most reputable brands, so we also made sure we have in-house experts, capable of providing top tier service that you and your e-bike deserve. We are committed in ensuring your smooth journey from ownership to maintenance and rest assured, we hold our products and services to the highest standards. Hover over the icons below and click to see the list of services we offer for each one.

Got questions? Message us:

Phone: (604) 728-8347

You may also visit our store:

1991 Main st Vancouver BC, V5T3C1
Tuesday-Saturday: 10:00 to 18:00

Hear it straight from them!

Testimonials

Read the Google reviews from our happy customers

Sandy

I like that when you walk in to the store on Main St you can look down into "the pit" and see people repairing and assembling bikes and not in some back room. When I bought my first ebike in 2016, very few shops would repair/service ebikes especially if not their brand. My old ebike company is now out of business now. I feel very supported by Cloud going forward and thank them for making this purchase enjoyable and exciting rather than a chore I thought it was going to be.

Toby S.

I highly recommend this establishment if you are in the market for a new bike. With courteous, polite and helpful service, CLOUD Ebikes have themselves another happy customer. They also offer repairs and service to keep you on your bike riding journey safe and secure.

David V.

Their customer service is second to none. New up and coming bike shop with good selection of ebikes and fair prices. Very knowledgeable and helpful, the owners unequivocally want to ensure a great buying experience. They offer great follow up service and want the best for you and your bike. Top shelf, 5 out of 5.

Moe A.

The service was awesome. They were able to answer all my questions and I was able to take one of the bikes on a test ride. When I bought the bike they offered me a good quality lock for free. It’s one of those stores that deserve a 6 out of 5 star rating.

Brian T.

Bought an ET. Cycle T1000 about a month ago. Had a flat tire a couple of weeks later due to a nail, they were able to fix it quite quickly. Fast and friendly service, highly recommended!

Carlos V.

Very Good Shop, they fixed My Scooter same day 👌🏻👍🏻 …

Arup D.

Excellent service whenever I went there for any service they fixed it right way… so far so good service