Balancing accessibility with superior specifications, the NCM Milano Plus is a step-through e-trekking bike for riders that are eager to tackle longer routes alongside their daily rides and want an ebike with the range and the integrity to help them do it.
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First off, they had an NCM Milano Plus bike in white colour which I was looking for everywhere. Nobody in Canada had one except them. Bestbuy.ca said that Leon Cycle (the distributor) had ONE in stock so I ordered it. Next day I got a call from Leon saying they didn't have any inventory. When I ordered from Cloud, I sort of expected the same thing. But, not even 24 hours after placing my order on a weekend, I got a shipment notification and tracking number. Then when I opened the box, I noticed Cloud had added some extra shipping/packaging materials to ensure the bike arrived undamaged. That was a nice touch as they could have simply shipped out the box as they received it from their supplier. I would definitely recommend this shop to anyone looking for an e-bike supplier.
I bought a NCM Milano plus. I found them to be very helpful, they answered all my questions and helped me purchase a right bike for my needs.
Bike was ready to ride the moment I came to pick it up (I ordered on line). Great service at the store.